Balti Wine - Policies

Balti Wines believes the responsible collection and use of personal information is fundamental to developing a business based on enduring relationships with its customers, suppliers, owners and staff. "Personal information" is defined as information or an idea by which an isndividual's identity is apparent or can be reasonably ascertained.

Balti Wines is bound by the National Privacy Principles. Balti Wines is committed to respecting the individual's right to privacy and has developed honest, transparent protocols to ensure personal information is handled appropriately.

COLLECTING YOUR PERSONAL INFORMATION

Information is only collected if it is required for Balti Wines functions.
It is collected by fair and lawful means and not in an intrusive way.

Balti Wines takes reasonablity to inform the individual that the collection has occurred, why the collection occurred and how the information may be accessed.

USE AND DISCLOSURE

To meet the individual's specific needs Balti Wines may disclose the personal information to the organisations which:-

provide/manage/administer a service or product such as the share
registry, printers and mail out house
are involved in the payments system including financial institutions,
credit card providers and payment organisations
are involved in the maintaining, reviewing and developing Balti Wines business systems including testing or upgrading our
computer systems
provide legal or accounting advice
require or are authorised by law to access the information.

Over the years Balti Wines has collected information for the development of direct mailing lists to let consumers know about the availability of Balti wines for sale. This may be done after an initial contact and we assume we have the individual's consent to use service providers to assist us with this unless Balti Wines is told otherwise.
Balti Wine offers are made direct to owners through the use of the shareholder list.

Email Management

Website visitors email addresses are only recorded if the user chooses to leave a message.
An email address will only be used for the purpose for which it was provided.
Individuals who have chosen to join an email list may opt out simply by advising PLW that the address is to be removed from the mailing list.

Website

Balti Wines does not collect any personal information about an individual when the website is visited unless the user chooses to provide such information. The information received depends upon what the user does when visiting the site.

Site Visit Data - the following is recorded and collected for statistical purposes:-

The server address of the visitor
The name of the top-level domain from which the internet was
accessed
The date and time of the visit to the website
The pages accessed and documents downloaded
The recording of such information enables us to identify
the areas of the site that are most popular and to tailor the site
accordingly.

Links - the website contains links to other sites. PLW is not responsible for the content and privacy practices of other web sites.

Balti Wines will take all reasonable steps to make sure personal information we collect, use or disclose is accurate, complete and up-to-date. If an individual believes the personal information is not accurate, complete or up-to-date please contact the Company.

Balti Wines protects against misuse; loss; unauthorised access, modification or disclosure of personal information by:

Requiring all employees to observe confidentiality protocols
Controlling access to the premises and paper based systems
Adopting measures to secure the computer network used for
storing, processing and transmitting personal information
Protecting communications via data transmission from interception
eg email and unauthorised access to the computer network.
Personal information is retained only for as long as necessary to fulfil the
purposes for which information was collected or as required by law.
Once used for the intended purpose paper documents containing personal
information are shredded.

The Balti Wines Privacy Policy is available from the company's website or on request from the Company.

An individual may gain access to personal information provided the request for access is not frivolous, vexatious, unlawful, or prejudicial to negotiations between PLW & the individual.
PLW endeavours to provide access within 10 business days of the written request. PLW will verify the identity of the individual seeking access prior to the information being provided. If it is a complex issue PLW will advise the individual accordingly but will use all reasonable endeavours to provide access within 20 business days of the written request.
If access is denied then written reasons will be provided as to why access was denied.

In certain circumstances we are required to collect government identity numbers eg tax file numbers. Balti Wines does not use these numbers to identify individuals for its own purposes.

Balti Winesdoes not require individuals to provide personal information unless the information is required to do business.

Balti Wines operates a subsidiary company which is subject to similar privacy law enacted in the UK. Personal information may be transferred between the companies for business purposes.
Balti Wines has a number of shareholders who are located outside the UK. It may be necessary to transfer information for the performance of a contract between Balti Wines and the individual.

Balti wines does not collect "sensitive information" about an individual. Sensitive information means information or an opinion about an individual's:

Racial or ethnic origin; or
Political opinions; or
Membership of a political association; or
Religious beliefs or affiliations; or
Philosophical beliefs; or
Membership of a professional or trade association; or
Membership of a trade union; or
Sexual preferences or practices; or
Criminal record
Health status

Individuals who have an issue which they wish to raise with the Company may do so by contacting the Company Secretary: